Joseph Nii Otinkorang Ankrah serves as Business Sales & People Manager, bringing over 10 years of diverse, strategic human resources experience to the team. Joseph co-leads the growing HR SME outsourcing division, and also serves as an initial interface for new clients. Some of his areas of expertise include employee relations, HR Auditing, investigations, organizational development, business development, performance management, and policy development. Joseph began his career as an HR Generalist at Accra-based HR Consulting company Leaders Global, where he was quickly promoted into the role of HR Outsourcing Manager. There, he managed the over 200 factory staff, oversaw performance review processes, trained new HR team members, and communicated new policies to employees. Joseph moved on to join the Ghana offices of Marketing Support Consultancy, where he worked for 3 years first as a Senior HR Advisor and later as an HR Manager. In these roles, Joseph served as an HR Business Partner for senior leadership, advised managers on business decisions based on a solid understanding of people strategies, and acted as an HR Lead for some acquisitions and divestitures in the Africa market. He also project-managed HR initiatives and worked with leadership teams to identify and address talent management and organizational development needs. As Business Sales & People Manager, SME HR Advisor at ERC Africa, Joseph helps clients identify and address the HR needs throughout their businesses. He supports a diverse client base in a variety of industries and provides guidance and support to both the SME’s and multinational clients that they support. Joseph earned a Degree in HR; He is also currently pursuing a LLB program and also a SPHRi Test candidate of HRCi.